FAQ

What is Kasi?

Kasi is a brand that curates and offers handcrafted products sourced from artisans in North Eastern India. We specialize in bringing unique cultural treasures to customers in the US.

Where do your products come from?

Our products are sourced directly from artisans and craftspeople in the picturesque and culturally rich regions of North Eastern India. We work closely with local communities to ensure fair trade practices and support sustainable livelihoods.

What types of products do you offer?

We offer a diverse range of handcrafted products, including but not limited to bags, bracelets, jewelry, home decor items, textiles, and more. Each item is meticulously crafted with attention to detail and reflects the rich cultural heritage of the region.

Are your products ethically sourced?

Yes, ethical sourcing is a priority for us. We believe in fair trade practices and strive to support local artisans by offering fair compensation for their craftsmanship. By purchasing from Kasi, you are supporting sustainable livelihoods and preserving traditional artisanal skills.

How can I place an order?

Placing an order with Kasi is easy! Simply browse our online catalog, select the items you’d like to purchase, and proceed to checkout. Our secure payment gateway ensures a smooth and hassle-free shopping experience.

Do you ship internationally?

Yes, we ship our products to customers in the US. We also offer international shipping to select countries. Please refer to our shipping policy for more information on delivery times and charges.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. Your payment information is encrypted and protected to ensure your security.

What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please refer to our return/exchange policy for instructions on how to initiate a return or exchange.

Do you offer wholesale or bulk orders?

Yes, we welcome wholesale inquiries and offer competitive pricing for bulk orders. Please contact us directly for more information on wholesale pricing and terms.

How can I contact customer support?

Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at [insert email address] or through our contact form on the website.

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